Withdrawal from the contract

You can withdraw from a purchase in the shop without giving a reason, within the period set in the Terms and conditions. Fill in the form. Then you will see what you are sending and confirm the withdrawal. You will receive a confirmation by e-mail with the date and time we received it.

Full name

E-mail – the confirmation is sent here

Phone (optional)

Order number

The number is in the order e-mail, for example 14745. If you do not have it, write what and when you ordered.

When you ordered or received the goods (optional)

Which products you withdraw from (optional)

Leave it empty if you return the whole order.

Note (optional)

On the next step you will see what you are sending and confirm the withdrawal.

You can also send a withdrawal by e-mail to office@balmet.com or by letter to Balmet Ltd, 6 Akademik Mihail Arnaudov St, 7000 Ruse, Bulgaria.